Intellectual Property Claim
Last updated: September 2026
Ogelvies respects the intellectual property rights of creators, designers, brands, businesses, photographers, and other rights holders. We expect the same respect for the original content, materials, product information, images, branding, and other intellectual property associated with our website.
This Intellectual Property Claim page explains how to notify Ogelvies if you believe that content available on Ogelvies.com infringes your intellectual property rights. We take legitimate concerns seriously and will review properly submitted claims in a reasonable manner.
Important: If you believe that material appearing on Ogelvies.com violates your copyright, trademark, image rights, or another intellectual property right, please contact us with sufficient information to identify the material and explain the basis of your claim. Providing complete and accurate information helps us review the matter more efficiently.
1. Our Commitment to Intellectual Property
Intellectual property plays an important role in creative, commercial, and digital environments. Ogelvies aims to respect the rights of legitimate intellectual property owners and expects users, suppliers, partners, and other parties interacting with our website to do the same.
Intellectual property may include copyrights, trademarks, logos, photographs, illustrations, written content, product designs, graphics, videos, software, website layouts, and other original or protected materials.
We may investigate credible claims concerning potentially infringing material and, where appropriate, take reasonable action based on the information available to us.
2. Types of Intellectual Property
Intellectual property rights can take different forms. A claim should clearly identify the type of right involved and explain why the claimant believes the material in question infringes that right.
| Type | Examples |
|---|---|
| Copyright | Original photographs, written materials, illustrations, graphics, videos, artwork, website content, and other creative works. |
| Trademark | Brand names, logos, distinctive marks, symbols, slogans, and other identifiers used to distinguish goods or services. |
| Design Rights | Certain protected visual or ornamental aspects of products, designs, graphics, or other creative works where applicable. |
| Other Rights | Other intellectual property rights recognized under applicable laws and regulations. |
3. Copyright Concerns
If you believe that a photograph, graphic, written work, illustration, video, or other copyrighted material has been used on Ogelvies.com without appropriate authorization, you may submit a copyright-related claim.
Your claim should identify the original copyrighted work and provide enough information for Ogelvies to locate the material you believe is infringing. Where possible, provide the relevant page address or a clear description of where the material appears.
Please do not submit a claim simply because content is similar to your work. A legitimate claim should be based on an identifiable intellectual property right and should provide sufficient information for us to understand the specific concern.
4. Trademark Concerns
If you believe that a name, logo, symbol, slogan, or other trademark-related material on Ogelvies.com improperly uses or infringes your registered or otherwise protected trademark, you may contact us with details of the concern.
Trademark claims should identify the relevant mark, the rights holder, the goods or services associated with the mark, and the specific material on our website that is alleged to create an infringement issue.
If available, providing information about the relevant trademark registration or other evidence of ownership may help us evaluate the claim.
5. What to Include in a Claim
To help Ogelvies understand and evaluate an intellectual property complaint, please provide as much of the following information as reasonably available:
- Your full name and contact information.
- The name of the intellectual property rights holder.
- The type of intellectual property right involved.
- A clear description of the original work, mark, or protected material.
- Information showing or explaining your authority to act for the rights holder, if applicable.
- The specific URL or location where the disputed material appears.
- A description explaining why you believe the material infringes your rights.
- Relevant registration, ownership, or supporting documentation where available.
- Any other information that may reasonably assist our review.
6. Recommended Claim Information
| Claim Detail | What to Provide |
|---|---|
| Claimant | Your full legal name, organization name if applicable, and reliable contact information. |
| Rights Holder | The person or organization that owns the intellectual property rights. |
| Rights Type | Copyright, trademark, design right, or another applicable intellectual property right. |
| Original Work | A description or identification of the original protected material. |
| Ogelvies Material | The URL, product page, image, text, or other specific material you believe is infringing. |
| Basis of Claim | A clear explanation of how the identified material allegedly infringes your rights. |
| Supporting Evidence | Relevant registration details, ownership documentation, or other information supporting your claim. |
7. Identification of the Allegedly Infringing Material
A claim should identify the specific material that is the subject of the complaint. General statements that content across the website is infringing may not provide enough information for an effective review.
Where possible, include the exact webpage address, product page, image location, text section, logo, or other identifiable material. If several items are involved, please identify each relevant item separately.
8. Evidence of Ownership or Authorization
Ogelvies may need sufficient information to understand the claimant's relationship to the intellectual property. If you are the rights holder, explain your ownership. If you are submitting a claim on behalf of another person or organization, explain your authorization to act on that party's behalf.
Depending on the nature of the claim, useful supporting information may include registration details, original publication information, ownership records, licensing documents, or other relevant evidence.
9. Claims Submitted by Representatives
An intellectual property claim may be submitted by a rights holder or an authorized representative. If you are acting on behalf of another person or organization, clearly state that relationship in your communication.
Ogelvies may request additional information where necessary to reasonably understand whether the person submitting a complaint has authority to make the claim.
10. Review of Intellectual Property Claims
After receiving a claim, Ogelvies may review the information provided, identify the relevant website material, and determine whether additional information is needed.
The review process may vary depending on the nature and complexity of the complaint. A claim containing specific information and supporting evidence is generally easier to evaluate than a broad or incomplete complaint.
Submission of a claim does not automatically mean that the reported material will be removed. Ogelvies may consider the information provided, the circumstances surrounding the material, applicable rights, and other relevant factors.
11. Possible Actions Following a Claim
Depending on the circumstances, Ogelvies may take one or more appropriate actions after reviewing an intellectual property complaint.
- Request additional information from the claimant.
- Review the identified content or product listing.
- Contact a relevant party for clarification.
- Remove or restrict access to material where appropriate.
- Modify or replace potentially problematic content.
- Take other reasonable action based on the circumstances.
The specific action taken will depend on the facts of each individual situation.
12. Counter-Information and Disputes
If material is removed, restricted, or otherwise affected following an intellectual property complaint, the relevant party may contact Ogelvies with information explaining why the action should be reconsidered.
Any response should clearly identify the affected material and provide relevant information supporting the request for review. Ogelvies may consider additional information before deciding whether further action is appropriate.
13. False or Misleading Claims
Intellectual property complaints should be submitted honestly and only when the claimant has a reasonable basis for believing that their rights have been infringed.
Do not knowingly provide false ownership information, misleading statements, fabricated evidence, or inaccurate descriptions of the allegedly infringing material. Submitting information in bad faith may interfere with the review process and may have legal consequences under applicable law.
By submitting a claim, you should ensure that the information provided is accurate to the best of your knowledge and that you have the appropriate authority to raise the complaint.
14. Third-Party Content
Some website content may originate from third-party sources, suppliers, service providers, or other parties. If you believe third-party material displayed through Ogelvies infringes your intellectual property rights, please identify the material clearly and explain the relevant concern.
Ogelvies may review the information and, where appropriate, communicate with the relevant party regarding the reported material.
15. Product Images and Photography
Product photography is an important part of an online shopping experience. If you believe that a photograph displayed on an Ogelvies product page belongs to you or another rights holder and has been used without authorization, please identify the image and provide information supporting your ownership or authorization.
Where multiple photographs are involved, please identify each image as clearly as possible. Original image files, publication history, or other relevant ownership information may assist with the review.
16. Website Text and Written Content
Written content appearing on Ogelvies.com may include product descriptions, category descriptions, informational pages, policy content, promotional copy, and other website text.
If you believe specific written content infringes your copyright or another intellectual property right, identify the relevant page and describe the original work or protected material that you believe has been improperly used.
17. Logos, Names, and Branding
Logos, business names, product names, symbols, and other branding elements may be subject to trademark or other intellectual property rights.
A complaint concerning branding should identify the relevant mark, the rights holder, and the specific use on Ogelvies.com that is alleged to create an infringement issue.
18. Website Design and Original Materials
Certain elements of Ogelvies.com, including original text, graphics, layouts, visual elements, and other materials, may constitute protected intellectual property where applicable.
Unauthorized copying, reproduction, redistribution, or commercial use of protected website materials may be restricted. If you have concerns regarding the use of Ogelvies materials, please contact us with details of the issue.
19. Information We May Request
Depending on the nature of a complaint, Ogelvies may request additional information that is reasonably necessary to evaluate the claim.
Additional information may include clarification of ownership, identification of the original work, relevant registration information, proof of authorization, or a more precise location of the disputed material.
20. Privacy and Submitted Information
Information submitted as part of an intellectual property complaint may be used to evaluate and respond to the reported issue. We encourage claimants to provide only information that is reasonably necessary to establish and explain their complaint.
Personal information submitted through this process may be handled in accordance with the Ogelvies Privacy Policy and applicable requirements.
21. No Automatic Removal
Submitting an intellectual property complaint does not guarantee that the reported content will be removed, disabled, or otherwise changed.
Ogelvies will consider the information provided and may take appropriate action based on the circumstances. We may also request clarification before making a decision.
22. Good-Faith Cooperation
Ogelvies encourages rights holders and other concerned parties to communicate with us directly so that intellectual property concerns can be reviewed efficiently.
Clear descriptions, accurate contact information, specific URLs, and relevant supporting information can help reduce unnecessary delays and make it easier to understand the issue.
23. Contact for Intellectual Property Claims
If you believe that content available on Ogelvies.com infringes your intellectual property rights, please send your claim to our support team using the contact information below.
Please include the subject line “Intellectual Property Claim” so that your request can be identified and directed for appropriate review.
24. Contact Ogelvies
For intellectual property concerns, copyright claims, trademark concerns, image ownership questions, or other intellectual property matters, please contact us.
Store: Ogelvies
Website: ogelvies.com
Email: support@ogelvies.com
Subject: Intellectual Property Claim
Support Hours: 8:00 AM – 7:00 PM (EST), Monday–Saturday
